Overview
Our return policy is 30 days, it can be longer depending on a manufacturer and product purchased. This may slightly vary based on manufacturer’s /suppliers’ rules and policies
All returned items must be unused and in the original, same condition that you received it. It must also be in the original packaging
To start a return contact us using the email address below and request RA (Return Authorization)
Instruction will be sent to you where to ship an item, in some cases it will be shipped directly to a manufacturer or distributor
There are certain situations where only partial refunds can be granted:
- Parts with signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (Restocking Fee)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
10% restocking fee applies to items that are returned for other reason than defect or damaged
For refunds please contact us at {bohemianracin@gmail.com}.
Exchanges
We will exchange/ replace items that have manufacturing defects or arrived damaged. Manufacturer’s policies will apply. Contact us for details
Shipping returns
Before returning any product, contact us preferably via email (or phone) to receive the correct mailing address
International orders – you will be responsible for shipping costs for any returned item. Domestic returns shipping cost will be refunded providing item(s) was returned for a manufacturing defect or it arrived damaged (RA will be required)
When returning any item, you may consider using a track-able shipping service to have a proof of delivery. For some expensive product consider purchasing shipping insurance.
Need help?
Contact us at {bohemianracing@gmail.com} for questions related to exchanges, refunds and returns.